Terms of service

Welcome to Hatted Tableware! Please read these terms and conditions carefully before using our website or purchasing our products. By using our website or making a purchase, you agree to be bound by these terms and conditions.

Products:

• All products sold on our website are subject to availability and may be discontinued or modified at any time without notice.
• We make every effort to accurately describe our products and provide high-quality images. However, we cannot guarantee that the colors or details in the images will be accurate on all devices or in all lighting conditions.
• We reserve the right to refuse service or cancel orders at any time for any reason, including but not limited to product availability, errors in product information or pricing, or suspected fraud.

Orders and Payment:

• By placing an order on our website, you agree to pay the full price of the products and any applicable shipping and handling fees.
• Payment may be made using a valid credit card or other payment method accepted by our website.
• We reserve the right to cancel any order or delay shipment until payment has been received and verified.

Shipping and Delivery:

• Please refer to our shipping policy for information on shipping methods, rates, and delivery times.
• We are not responsible for any delays or damages that occur during shipping, including but not limited to delays caused by weather, natural disasters, or other events beyond our control.
• Customers are responsible for ensuring that the shipping address and contact information provided at the time of purchase is accurate and up to date.

Returns and Exchanges:

As we specialize in exclusive, handcrafted tableware, we have a strict NO RETURNS policy (unless the item is faulty). In case of faulty item, we require both a Photo and a Video of the package being opened to clearly show the defect.

• We reserve the right to refuse exchanges for any reason, including but not limited to damage, signs of use, or improper handling of the product.
• For exchanges, all additional shipping costs will be borne by the customer.

Intellectual Property:

• All content on our website, including but not limited to text, graphics, images, logos, and trademarks, is the property of Hatted by Tableware or our content providers and is protected by intellectual property laws.
• You may not reproduce, modify, distribute, or otherwise use any content on our website without our prior written consent.

Privacy Policy:

• Please refer to our privacy policy for information on how we collect, use, and protect your personal information.

Limitation of Liability:

• We are not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from your use of our website or products.
• We make no representations or warranties about the accuracy or completeness of the content on our website or the quality, safety, or suitability of our products for any particular purpose.

Changes to Terms and Conditions:

• We reserve the right to update or modify these terms and conditions at any time without prior notice.
• Your continued use of our website or purchase of our products after any changes or modifications indicates your acceptance of the updated terms and conditions

Governing Law & jurisdiction:

• We reserve the right to update or modify these terms and conditions at any time without prior notice.
• Your continued use of our website or purchase of our products after any changes or modifications indicates your acceptance of the updated terms and conditions.